Frequently Asked Questions
Everything you need to know about your Oscar Furniture experience.
What materials are used in Oscar Furniture products?
We pride ourselves on using sustainably sourced hardwoods, premium top-grain leathers, and high-performance fabrics designed to withstand daily use while maintaining a luxury aesthetic.
How long will it take for my furniture to be delivered?
Standard in-stock items typically ship within 5-7 business days. Custom or made-to-order pieces may take between 8-12 weeks depending on the complexity of the design and material availability.
Do you offer White Glove Delivery and assembly?
Yes, we offer a comprehensive White Glove Delivery service which includes room-of-choice placement, professional assembly, and the removal of all packaging materials for a flat fee.
What is your return policy for home furnishings?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture is non-refundable, and a restocking fee may apply to large freight returns.
Does my furniture come with a warranty?
Every Oscar Furniture piece is backed by a 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.
Can I request fabric or wood swatches before purchasing?
Absolutely. We offer complimentary swatch kits for our most popular fabrics and wood finishes to help you ensure the perfect match for your home's lighting and decor.